Waapy – WhatsApp Boardcast, Automation, Notification & Customer Service Software
Level Up ! Your Customer Service Experience with WAAPY !
We Provide Automated Message, Scheduled Message WhatsApp Blasting & Contact Segmenting.
No more lost email, No more struggles,
No more unsatisfied customer.
Waapy Family Product
- Multiple Users & Multiple WhatsApp Account
- Contact List Management
- API Features for 3rd Part Integration
- Webhook (To Accept Response)
- Bot Response
- Template MGT
- Campaign Creation
- Target Audiences
- Scheduled Message Dispatch
- Personalise Message
- Multimedia Content
- Reports Data Analytics
- Multiple Users & Multiple WhatsApp Account
- Multiple Agents
- Multiple Departements
- Contact Managements
- Auto Assign Agents
- Ticket Managements
- Multimedia Content Support
- Quick Answer
- Chat GPT Bot
- Dashboard Report
What Our Client Say About Our Product
Founder of Kraken Heist Expert Read More
Such A Handful Application for My Business.
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Founder of Intan Radio Read More
Such A Handful Application for My Business.
As the owner of an electrical appliance store, keeping open lines of communication with customers is crucial in such a competitive market. But keeping up with WhatsApp messages solo while running daily operations was near impossible. I regularly missed important customer queries. My store employees helped field customer questions on WhatsApp. But having each use their personal phones wasn't sustainable long-term. I needed a centralised solution allowing us all swift access from anywhere. That's when I discovered Waapy Chat. Setting it up through my business WhatsApp number was seamless. Now all messaging flows through one place my entire team can monitor. Best of all, customers only have one contact - Intan Radio's WhatsApp.
As the owner of an electrical appliance store, keeping open lines of communication with customers is crucial in such a competitive market. But keeping up with WhatsApp messages solo while running daily operations was near impossible. I regularly missed important customer queries. My store employees helped field customer questions on WhatsApp. But having each use their personal phones wasn't sustainable long-term. I needed a centralised solution allowing us all swift access from anywhere. That's when I discovered Waapy Chat. Setting it up through my business WhatsApp number was seamless. Now all messaging flows through one place my entire team can monitor. Best of all, customers only have one contact - Intan Radio's WhatsApp.
Mr. Lim Sales & Operation Head of Napoleon Printing Read More
My Customer Services Had Improved Drastically
Providing excellent customer service is critical in the printing industry. Yet communicating efficiently with clients was challenging when my colleagues messaged separately. Last time i need to inform my colleague from other department to text the customers separately for billing or other purpose, hence, customers was confused with 2 or more numbers from the same company text them. That changed when I discovered Waapy Chat. Now any staff can log in and chat through the same number from desktop or mobile and follow up with the customers. This create a seamless customer experience and ease our internal communication process and lesser error too. On our end, workflows improved drastically.
Providing excellent customer service is critical in the printing industry. Yet communicating efficiently with clients was challenging when my colleagues messaged separately. Last time i need to inform my colleague from other department to text the customers separately for billing or other purpose, hence, customers was confused with 2 or more numbers from the same company text them. That changed when I discovered Waapy Chat. Now any staff can log in and chat through the same number from desktop or mobile and follow up with the customers. This create a seamless customer experience and ease our internal communication process and lesser error too. On our end, workflows improved drastically.
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